Generative AI will drive CX in 2024 but leaders must separate hype from reality CX Dive
Generative AI for Customer Experience: The Complete Guide It’s no wonder customer service has become CEOs’ number one generative AI priority, according to the IBM Institute for Business Value, with 85 percent of execs saying generative AI will be interacting directly with their customers https://chat.openai.com/ within the next two years. Enhance customer satisfaction and drive […]
Generative AI will drive CX in 2024 but leaders must separate hype from reality CX Dive Read More »